Service rating : Excellent customer service, great vehicle
Product : Love my car thanks for the amazing service!
Service rating : Let's start with the positives - keen, responsive service while quoting a price... that's it.Terrible customer service after the order goes in. lack of communication, the finance team not knowing what the sales team has promised; the forms are a nightmare to complete, ambiguous and...
Service rating : Alex was incredibly helpful throughout the whole process. He was very responsive and kept me informed at all times. I felt like I was in good hands and wouldn't hesitate to recommend Best Car Finder.
Product : I've upgraded from the Audi TT mark 1 to the latest model, in Diesel. Wow!...
Service rating : This is my third car form BCF ...first one was excellent, second one not so good and this one has been a dream....and trust me I was a pain during the process as I needed it to be right and at no time no matter how much of a pain I was did the service falter
Product : I did a lot...
Service rating : Helped with every aspect of ordering to delivery
Product : Top class car, exactly what we needed with two small children, plenty of space for driver with child seats facing backwards
Great communications and very happy with service.
Service rating : Efficient effective service
Product : Great Audi
Enough said build colour spec all right
Service rating : I dealt in the main with Gary, who was beyond helpfull, efficent and knowledgable!
I couldnt reccomend them highly enough.
Product : Before this car i had a fiat 500, so it is a class above. I have only had it for a short while but so far i think the car is amazing. It is a...
Service rating : Very responsive - especially Sarah Hayward who I dealt with regularly.
Product : Very, very happy with my Range Rover.
Very supportive, very informative .
Service rating : Sarah Hayward was amazing, knowledgeable, helpful, going the extra mile...give that lady a rise and promotion!
Product : quality, great ride, super gearbox and quick. easy to use gadgets too!
My advisor Alex was brilliant! Did more than the call of duty to ensure we were looked after.. Car was delivered on time and looked pristine. Would recommend to anyone! Great job!! *****
Service rating : Everything leading upto the sale was fine. After sale service not up to the same standard.
Product : The model deletion was not carried out as requested.
Very helpful and give great advice everything goes smoothly and before you know it your car is on your drive
Service rating : Second to none, Josh was very patient and professional in searching for what I wanted and at the right price
Product : Exactly what I wanted, I am very happy
Service rating : Provided me with a quote I was happy with. Straight forward paperwork which went through Finance quickly and since car was in stock it was delivered two weeks after I placed the order. I would most definitely use again as very competitive on price. One tip do your research first as...
Service rating : Sarah was fantastic all the way through, trust me she had a lot of handholding to do, but nothing was too much trouble
Product : Love Love Love my Mini........
Service rating : What can I say that would justify the very first class service I have received from them, not to mention the well above expectation communication skill of Josh and his colleagues. This is the first time I have leased a car and based on this experience I shall do this for my other...
Service rating : All staff were friendly and helpful
Product : Very happy with my choice of car made very easy by all staff concerned
Service rating : Very good
Product : Lovely motor delivered on time.
Service rating : Account manager knew where we were at each stage of the lease process (as a novice on this I needed guidance).
Some discrepancies on timelines i.e. was originally told 2 - 3 to weeks to delivery when the process took more than 5 weeks. The delay was with the finance company...
Service rating : After a disappointing revocation of offer to extend the lease on my current car they word me back with a deal on a canceled order. I was otherwise ready to take my custom elsewhere.
Product : This is an experiment for me. Very different to what I would normally buy (bmw RWD)...
Service rating : I cannot fault the service that I received from BestCarFinder. I dealt mainly with Alex Fry who was courteous and helpful all the time. If I had a question he would return my call and respond very quickly with an answer. Cannot fault this company and would certainly use them...
I found the whole process of leasing a car through Best car finder really easy
and the staff very helpfull
Service rating : Josh was very helpful, polite and efficient - his service was let down by the extended period it took to get the car in the end, not his fault, but frustrating. I was left carless for 2 weeks which was inconvenient.
Product : Great car. Very happy with it.
Service rating : This is the fourth car that I have taken on lease from BestCarFinder. The team is professional and courteous and very friendly. I would always go back to them for future purchases. I feel valued as a customer and Mandy always finds the very best price for us, the last car being a...
Customer service was brilliant thanks to Alex for sorting everything out for me
Car was slow and paperwork was a pain
Service rating : Knowledgeable, persistant without being pushy. Good discounts.
Product : Excellent in most respects. Rear seat accomodation not great - poor for middle passenger. Others can manage a flat floor on a 4 x 4, why not BMW? And centre console extends into the footwell - poor design.