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What our customers say about us!

Good morning Gary 

Last week I contacted your organisation in the hope that you could help source me a car in this very competitive market. 

My call was answered by Josh whose attitude and professionalism was outstanding. He sounded confident, articulate, friendly, honest and very patient. 

Unfortunately I didn't get my car through you which was certainly no fault of Josh's and it was a situation which was out of his control. However, I really feel that I have to relay to you how very much at ease he made me feel, at all times I felt that Josh was totally in control of the situation. I will definitely recommend your organisation to family and friends. 

My thanks again goes to Josh. 

Best wishes 

Eileen Morgan

Sent: 13 July 2014 

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Hi Mandy

I would really like to thank yourself and Sean, the car is everything that I wanted, really pleased!

Thanks again, brilliant job, very happy lady!!

Deb xx

Sent: 1 June 2014

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Hi Gary, 

I always think people are quick enough to complain, but never to praise. 

My new car arrived on Wednesday I dealt with Josh who from the start was very professional and friendly, infact he was a SuperStar. He helped with my quote, infact he worked hard to get as close as possible to what I needed to pay. He always came straight back to me and never let go of the sale, as a Sales Manager who runs a sales team I thought this was fantastic! 

As it goes, you werent the cheapest in the end, not far off, but the point is 'People do really buy People' and thats why I placed my order with you. 

Thanks again for all your help, also Sean who dealt with the after sale was also very efficient. 

I would recommend you anytime. 

Many Thanks 

Louise

Sent:16 May 2014

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Hi Mandy

We took delivery of the car this morning. It's L-O-V-E-L-Y !!!

Thank you so much for all your hard work and organising it for us. You have been brilliant!

Mark

Sent: 14 March 2014

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Hi Josh,

Ha ha, of course it's a new car, what was I thinking of? ... You have been so kind in helping me look for a Beetle and the lovely one you found would have been great, unfortunately the amount of deposit required is too rich for me at this point in time.  I do understand deposits are required etc etc.....

Perhaps in a couple of months I will be able to afford such a price so I will contact you then. 

Keep up your good work Josh, you are a credit to your Company. 

Regards

Jules

Sent: 5 February 2014

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Hi Josh,

As you did such a good job of sorting out my BMW I thought I would give you the opportunity to sort one for my wife.

We are looking for a New Nissan Qashqai 1.6 DCI Tekna CVT, can you quote for metallic and pearlescent please over both 2 and 3 year terms with a 3 x initial payment.

Thanks

By the way, the BMW is awesome.

Mark

Sent: 4 February 2014

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Hi Josh, 

I received the car on Monday, everything is good, just wanted to thank you for all of your help through the process, you've been great! 

Thanks again, 

Best Regards, 

Neal

Sent: 18 December 2013

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Josh, 

Once again you have gone above & beyond! 

Thanks for all your help and support throughout. Your customer service is second to non and you are head and shoulders above the competition so once again Thank You. 

I would be obliged if you could pass my comments onto your manager and he is welcome to contact me to discuss them if he wishes.  

Kind regards 

Justin Brown

Sent from my iPad

Sent: 17 December 2013

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Hi Jeremy

I'd like to bring to your attention the excellent service I have received from Mandy who handled my recent vehicle order. I originally ordered a BMW but due to a misunderstanding with the dealership, it led to the wrong car beling delivered to me and it was at this time I believe you were advised of the situation. Mandy urgently tried to find a suitable replacement and at times I must say that despite her efforts I feared that the order would fall through and ultimately leave me without a vehicle and unable to get to work.

As soon as it became evident that there was a problem with my original order, she immediately took ownership and made every effort to find me a suitable car. This provided me with confidence that she would come through and it was this aspect that encouraged me remain rather than turn to alternative providers as others may have done. Through Mandy's continued efforts she eventually found me a Mercedes that I'm delighted with.

Mandy demonstrated true professionalism and commitment to providing both a suitable solution and excellent customer service. She is a credit to your company.

Thanks

Steve.

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Gary,

I'd just like to say thank you for all your help during the process of leasing my new car. I dealt with a number of companies when looking for the deal that was right for me and it wasn't till I spoke to you that I found someone informed and enjoyable to deal with. You provided the best deal and also did your utmost to accommodate my tight timescales due to the incompetence of the previous lease company I had to deal with. Your positive and complete approach to customer service has been a breath of fresh air against those in many companies I have had to deal with recently. You're valuable asset to BestCarFinder and I really appreciate your efforts throughout.

Thanks, 

Alistair Cant

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Dear Gary,

I am delighted to say a special thank you for providing unequivocally an exceptional service.

Given the circumstances preceding our telephone conversation (your previous colleague leaving) you picked up the mantel and ran with it and were able to surmise my needs in a vehicle.  The whole process of the sale via the telephone was flawless and making payment was a smooth transaction.  The delivery and timing of my purchase was spot on, right before Christmas and executed without hitch. 

I'd like to thank you again for all your assistance and I very grateful for you being such an excellent salesman.

Many thanks

Kind regards 
Ruth Bright

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Dear Sir's,

I have this week rented a Subaru from your company and just wanted to congratulate you on the performance of your staff. 

I have spoken with numerous people over the last two weeks, but dealt mainly with Gary Hodder who has been highly professional, very polite, patient, honest and extremely helpful.

I've also had dealings with Sean Rodden and Hayley Prince, again outstanding characters and both lovely to deal with.  It's so refreshing to deal with a Company that employs genuine people who do exactly what they promised, when they promised it, a real "Can do team".  Whoever does your recruiting also deserves a big pat on the back.

Thank you all very much and keep up the excellent work.

Kind regards

Julian D. Robus
Business Development Director

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Gary

As per our telecom, great news.

I just wanted to say that you and your company have been first class from the moment I made my initial web enquiry, through to organising finance to keeping me informed throughout the process.

Top man, many thanks!!

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Hello Vivienne,

I have decided to wait for a few months before I lease a car. Be assured that I will be contacting you as your service was absolutely fantastic. You were prompt in providing the quotes and I appreciated you giving me time to think it over and not be pushy. I have also told my friends about you.

I will be in touch but if you don't hear back from me, please drop me a note in a few months.

Regards

Seelan

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Dear Phil

I would like to thank you for the excellent service I have received during the process of leasing my new car.

In the past I have received a new car every three years through the Ford options scheme, which I have always been very happy with, until last year when a member of their staff was very rude to me and this caused a lot of upset. I decided then that I would leave the options scheme this year.

A friend of mine mentioned that your company was very good when she leased her car a few months before me.  On the first occasion that I enquired Phil took my call and was very professional, polite and new exactly what he was talking about which made me feel at ease. I told Phil what car I was looking for and I am very happy to say that I am now driving my new Ford Focus Titanium. The whole process was excellent from me requesting a car to it being delivered to my door.

I would like to thank Phil once again for being an excellent salesman.

Kind regards 

Carol Poll

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Dear Phil,

I always try to take time to provide feedback when working with suppliers - be that positive or negative feedback and would be more than happy for you to forward this on within the management structure of your organisation or to use it on platform to assist in your marketing strategies.

I have found your approach to my request for car leasing proposals to be exceptional. I appreciated that I was giving you a very short timescale in which to not only provide me with options - just a few hours in fact - but also you listened to the very specific criteria I provided you with and met the objective 100% accurately.

Within just 24 hrs, you had provided me with 3 suitable options and all the paperwork. A further 24 hrs and I had the delivery date confirmed. This efficiency is really to be commended, plus the fact that you did not try to upsell outside of my defined criteria as many of the other companies tried to do.

In my role as Commercial Director, I am always extremely busy and I needed the process to be fast and efficient and pain free. You met every aspect of this supremely well - not only professionally but also in a friendly and approachable manner.

I would certainly recommend Best Car Finder and yourself to anyone who wants excellent fast and professional leasing services.

Kind Regards,

Debbie

Debbie Apostolou.

Commercial Director.

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Dear Mandy,

Just a quick line to thank you for all your hard work on our recent deal.

It's a blinding car and I love it to bits

Hope you had a great holiday

speak sometime soon I hope

Best regards

John Baker

 

 

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Car Lease Sales

Alliance Asset Management Ltd
T/A BestCarFinder.co.uk
Eaton Court
Colmworth Business Park
St Neots
PE19 8ER

01480 223 067Open Mon-Fri 9am-6pm