See below for a list of common questions we get asked here
at BestCarFinder. We hope this page will answer most of your
questions and we will be constantly updating this list over the
If you have a question that is not answered below
then don't hesitate to contact
Q: Are there any hidden charges?
A: No, the only other charge for Business Users is a document fee.
The charge will always be stated at the time of quotation.
Q: How long is the period of lease?
A: Depending on the vehicle and contract chosen, our contracts
range from 6 - 60 months.
Q: Is the road fund included?
A: Depending on the type of contract chosen, our contracts will
come with 12 months or for the duration of the contract.
Q: Can I change the mileage on the
A: You can change the mileage on a contract up to the amount of
5,000 mpa depending on the contract chosen.
Q: Who supplies the vehicles?
A: All our vehicles are supplied via the UK dealer network.
Q: Is delivery included?
A: Yes, delivery is included to a home or work address in the UK
mainland. The vehicle will also be collected at the end of the
Q: Is warranty included?
A: Yes, you will receive a full UK warranty.
Q: Is roadside assistance included?
A: You will have either 12 months or 3 years depending on the
Q: Is maintenance available?
A: Yes, maintenance is optional. Please call our friendly sales
team for more advice.
Q: What if I need to end the contract
A: You can cover yourself with early termination insurance, which
is an up front payment that will cover the cost left
Please call our friendly sales team for more advice.
Q: Is Gap insurance available to cover shortfalls
A: Yes, Gap is available, please call our friendly sales team for
Q: What does residual value mean?
A: In car leasing, the residual value is the predicted value of
the vehicle at the end of the lease term - the higher the residual
value, the lower the monthly payments of your lease agreement.
Q: What does P11D mean?
A: A term used by the Inland Revenue for tax purposes. This
relates to the value of the vehicle after the cost of extras.
Q: What does PCP stand for?
Contract Purchase (sometimes referred to as personal contract
plans). With a PCP agreement you have an option to pay the final
sum to the dealer to own the car, or alternatively you can hand it
Q: What does the number in front of the total amount of
months to pay mean?
A: This is the number of initial payments payable by way of
deposit followed by the number of payments to be made each month
for the duration of the contract.
Q: What does depreciation mean?
A: This is how much the car's value reduces over the leasing
period. All vehicles depreciate in value as soon as you drive them.
The lower the level of depreciation, the less you will have to